Top Mistakes to Avoid During AFD Booking (2025 Version)

Top Mistakes to Avoid During AFD Booking (2025 Version)

Every year, thousands of defence personnel and ex-servicemen visit the CSD AFD Portal to book their favourite cars, bikes, and home appliances. However, many face delays or cancellations due to small but crucial mistakes during the booking process. Here’s a complete 2025 guide to help you avoid the most common errors and ensure a smooth AFD booking experience.

1. Not Checking Eligibility Properly

Before starting your booking, ensure your AFD account is approved and linked with your CSD canteen card. Many users skip verifying their service category, resulting in automatic rejection. Always confirm your eligibility under the latest 2025 AFD rules.

2. Entering Wrong Personal Details

One of the most frequent reasons for delayed approval is incorrect entry of rank, service number, or dependent card details. Double-check all personal and service details before submission. A single mismatch can delay verification by days.

3. Ignoring Dealer Availability Before Booking

Always check the dealer availability list before confirming your order. Some users book a product not offered by any local dealer, forcing cancellations. Visit the “Select Dealer” section and verify the exact address, phone number, and product availability.

4. Forgetting to Upload Required Documents

Incomplete document uploads—such as missing PAN, ID card, or service certificate—can delay AFD approvals. Ensure you upload all documents in clear, legible format and under the file size limits prescribed on the portal.

5. Booking Without Checking Latest Price List

Prices on the AFD Portal update regularly, especially during the festive months. Booking using an outdated rate can lead to payment mismatch. Always verify the latest car and bike prices before proceeding.

6. Payment Done Before Order Approval

Never make the payment before your order is approved. The portal sends an official confirmation once your booking is verified. Premature payments can cause refund delays or failed transactions.

7. Not Verifying Payment Receipt Properly

After payment, download the payment receipt and verify all transaction details. Keep a PDF copy as proof for the dealer. Missing or incorrect receipts can delay product delivery.

8. Ignoring Delivery Intimation Timeline

Once the dealer receives the order, delivery should be completed within the approved timeline. Contact your dealer if you face any delays. Late follow-ups are among the most common issues users overlook.

Final Tip: Double-Check Before You Click “Submit”

Every AFD booking step requires accuracy. Review all details — from product selection to payment — before final submission. Following this checklist ensures faster approvals, fewer rejections, and an overall smoother AFD experience.

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