How to Cancel Vehicle AFD CSD Portal Booking (2025)
Introduction
Once a booking is made on the AFD CSD Portal and payment is completed, many users realize they need to cancel—either due to financial changes, wrong dealer selection, or personal reasons. Unlike simple portal cancellations, after-payment cancellations require an offline process through your canteen and depot.
This guide explains the exact step-by-step process to cancel AFD CSD booking after payment, the list of documents you must prepare, and how long it takes to receive your refund.
🔹 Step 1: Collect Your Summary Sheet
The cancellation process starts with your summary sheet, which is generated at the time of booking.
Print a copy and take it to the canteen you selected during demand placement. This canteen will verify your request and guide you further.
🔹 Step 2: Prepare the Required Documents
The canteen will ask you to arrange some documents before cancellation can move ahead. These include:
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A handwritten personal application mentioning the reason for refund.
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An affidavit on ₹10 stamp paper confirming your cancellation request.
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PAN Card copy (mandatory for refund).
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Aadhaar Card copy for ID verification.
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CSD Grocery Card copy.
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A bank statement showing the transaction made to AFD Portal.
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Cancelled cheque or passbook copy of the same account used for payment.
✅ Pro Tip: Always keep photocopies of every document for your records.
🔹 Step 3: Canteen Issues Cancellation Letter
Once you submit the above documents, the canteen will prepare an official cancellation and refund letter. This letter acts as authorization for your demand cancellation.
🔹 Step 4: Send Documents to Depot
The canteen will then provide you with the depot address. You must courier all verified documents—including the summary sheet, application, affidavit, and canteen letter—to this depot.
Keep your courier receipt safe until the refund is processed.
🔹 Step 5: Refund Timeline
The refund process is not immediate. It usually takes about 3 months for the depot and bank to verify and release your money.
This period includes:
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Verification of your application
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Processing at depot
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Bank transaction back to your account
Conclusion
Cancelling a booking after payment on the AFD CSD Portal involves both the canteen and depot. By preparing your documents correctly, securing the canteen’s cancellation letter, and sending everything to the depot address, you ensure a smooth process.
Though the refund may take up to 3 months, following these steps carefully guarantees that your cancellation is accepted and your money is safely returned.
👉 For more helpful guides on CSD AFD Portal registration, booking, and refunds, visit: ESM Canteen Noida
Step-by-step process to cancel booking on AFD CSD Portal after making payment. Learn required documents, canteen procedure, depot courier details, and refund timeline.
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